Update Company Details
Click Manage, choose Company, and click the Details tab.
Update Your Company Information
- In the Details section, click Edit and update your company information like address, web site, and phone numbers, then click Save.
- To update your Tax ID and other financial information, select the Finance tab, click Edit, add details like Tax ID and preferred payment terms, then click Save.
Change Your Coverage Area
- In the Coverage Area section, click Edit and update details like address, web site, and phone numbers, then click Save.
- For Service Radius, type the number of miles from your office that you are willing to perform work. The map reflects your location and your new coverage area.
- Select Restricted to State to work only in the state of your mailing address.
- Under Counties Included, click the first field and choose the state where you work.
- Narrow your coverage area by clicking the next field and choosing the specific counties that you serve. If you choose two counties, for example, you'll get dispatches for both counties even if they are outside your radius. This Colorado contractor has a service radius of 60 miles in three counties.
- For Notes, enter additional details about your coverage area.
- Click Save.
Change Your Status
Contact Motili Support at 1-800-935-5620 or email customer.support@motili.com to change your status to Approved:
- Approved - You have provided all required documentation and you've been approved, so you can receive dispatching notifications, and you can also be manually assigned to a work order.
- Inactive - Only Motili Administrators can see this status.
- Insurance Expired - Each year you must provide a current valid certificate of liability insurance. See Upload W-9 and Proof of Insurance for instructions.
- Pending Approval - You can log in to the Contractor Platform and set up your profile, but you cannot receive dispatching notifications or be manually assigned to a work order.
